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Corona

Current Corona Situation Rügen Hotel - Status 01.08.2021

It's a crazy time we are experiencing - we all imagined it a little differently. Nevertheless, we naturally want to continue to ensure that your stay with us is a very special one and, above all, brings relaxation, great sea moments and a feeling of security. So that this continues to be the case, we have prepared for the current situation and ask for your help and support. For your stay with us in the Rügen-Hotel, we please adhere together to the following basic Corona rules:

 

  • Mask obligation: Please wear a mouth-nose protection in the hotel, in the public areas and in the restaurant.
  • We keep our distance and wash our hands regularly
  • Contact Tracking: Please use the LUCA app and check in with us on site (also possible with the Corona alert app).
  • Upon arrival, proof of a negative Corona test must be shown, which must not be older than 24 hours. All persons including children over 6 years of age are required to take the test (see "3-G Principle").
  • Guests with complete vaccination protection, as well as convalescents, are exempt from the testing and verification obligation. Full vaccination protection is only valid from the 15th day after the second vaccination. One is considered fully recovered between a minimum of 28 days to a maximum of 6 months after infection. Please present your immunization record or convalescent certificate.

 

Information on the 3-G principle: "vaccinated, tested, recovered".

  • Vaccinated: presentation of vaccination certificate (complete vaccination protection required).
  • Tested: presentation of a negative certificate
    Certificate of negative rapid antigen test or negative PCR test, not older than 24 hours.
    Performing a rapid test on site - If you have actually forgotten your test proof, we will provide you with a self-test for €10.00 and perform it under supervision.
  • Convalescents: presentation of the convalescence certificate or the positive PCR test.
    Test must be at least 28 days old as well as not older than 6 months.
    Convalescents need only 1 vaccination for immunization.

In general: A self-test performed at home does not count as negative proof!

 

 

 

Reception:

  • We are here for you 24 hours a day. You can also reach us by phone on "100" (from your room phone).
  • Check-in is possible from 15:00, check-out until 12:00.
  • The room keys are disinfected by us at check-out, so that they can be handed over again clean and tidy.
  • We want to prevent queues at check-out - please settle your bill the day before.
  • Please check-out one at a time: friends and family can be patient for a short moment and wait for you in the lobby.

 

 

Room Cleaning:

  • Due to current circumstances and measures, we generally refrain from intermediate cleaning. Cleaning will be done after 3 nights of stay.
  • Upon request, an additional or daily intermediate cleaning will take place. Please air your room regularly and before cleaning.
  • Fresh towels are of course available at any time - please place the used towels in front of your room door between 8:00 and 10:00 am.
  • Bottle empty? We will gladly provide a bottle of water if you leave the empty bottle in front of our door.

 

 

Gastronomy:

  • Taking into account the specifications (running direction, disinfection, mask obligation, distance rules), we offer breakfast again in buffet form.
  • We welcome you from 06.30 to 11.30 o'clock in our breakfast room.
  • In order to avoid accumulations in front of the breakfast room, we offer you fixed breakfast times in hourly intervals. Your personal breakfast time for your stay with us will be discussed upon arrival. Please understand if your desired breakfast time is no longer available.
  • For dinner in our restaurant "Neptuns" please reserve a table in advance, either directly in the restaurant or at the reception. We are open daily from 16:00 to 21:00 (kitchen).
  • Our broiler bar is open from Wednesday to Sunday from 16.00 to 21.00. Here, too, we ask for advance reservations.
  • The Panorama Café remains closed for the time being - we will be happy to serve you coffee, cake and ice cream in the "Neptun's" restaurant (from 2 p.m.).
  • Our lobby bar will also be closed for the time being. As soon as we open again for you, we will inform you here and in the hotel.

 

 

Use of the Rügen-Therme:

  • Due to maintenance work, the Rügen-Therme is expected to be closed until August 31th.
  • Due to the limited capacity in swimming pools, we can not offer the use of the Rügen-Therme as usual.
  • The swimming pool will open daily from 07:30 to 21:00 after completion of the maintenance work. The following rules of conduct apply:
    The general hygiene guidelines
    Mouth-nose protection (except in the pool area)
    Minimum distance of 3m in the water
    A maximum of 12 people are allowed in the pool at the same time- If there are already 12 people in the pool area, please wait or try again a little later.
    Use showers and sanitary rooms only one at a time- We recommend you to change your clothes and take a shower already in your room.
    Observe registration obligation! - When entering the pool, please register with your room number, time and length of stay in the list provided.
    It goes without saying that persons with signs of illness are not allowed to enter the swimming pool.
  • The sauna area remains closed for the time being due to the hygiene and distance rules that cannot be observed.

 

 

Finally, to all the alu-hat wearers, contrarians and mask refusers:

We do not belong to the hotels and people for whom "Corona" does not exist. Let us together implement and comply with the requirements and specifications. Even the friendly hint to comply with the mask requirement does not hurt anyone.

 

 

We wish you a pleasant stay with us at the

              Rügen-Hotel ⚓️💙